Privacy, handled with care.

Last updated May 22, 2026. This policy explains how AItouchSolutions handles information across the website, service projects, subscriptions, digital tools, purchases, AI products, and support channels.

Information We Collect

We collect information you provide through forms, email, WhatsApp, checkout, account signup, subscription dashboards, support requests, discovery calls, and project documents. This can include your name, email, phone, company, billing details, tax details, project goals, budget, and technical requirements.

Account, Subscription, and Billing Data

When you buy a subscription, tool, license, template, automation, or digital product, we may process account status, plan level, purchase history, invoices, payment status, renewal dates, usage limits, and support history. Payment card details are handled by payment processors, not stored directly by us.

Tool Usage and Product Data

Digital tools, SaaS products, AI utilities, and automations may collect usage logs, feature events, device/browser data, error reports, API activity, license checks, and performance metrics so we can operate, secure, debug, and improve the products.

Project and AI Data

Client project files, prompts, datasets, content, credentials, and integration details are handled only for agreed work, support, hosting, security, and delivery. Where AI providers or third-party APIs are used, data may be processed under those providers' terms and privacy policies.

How We Use Information

We use information to respond to inquiries, create proposals, process orders, manage subscriptions, deliver tools and services, provide support, prevent abuse, improve products, secure systems, send important account notices, and meet legal or accounting obligations.

Cookies and Analytics

The website and products may use cookies, local storage, hosting logs, analytics, and similar technologies for login sessions, preferences, checkout, fraud prevention, traffic measurement, performance monitoring, and security events.

Sharing and Service Providers

We do not sell personal information. We may share limited data with service providers such as hosting, payment, analytics, email, CRM, support, AI model, security, and infrastructure vendors when needed to operate the business and deliver services.

Retention and Security

We keep records only as long as needed for delivery, support, subscriptions, legal, tax, accounting, fraud prevention, and security obligations. We use reasonable technical and organizational safeguards, but no online system can be guaranteed perfectly secure.

Your Choices and Requests

You can ask us to update, export, restrict, or delete your personal information where applicable. Some records may be retained when required for legal, accounting, security, contractual, or fraud-prevention reasons.

Contact

Privacy requests can be sent to shahzad.mern.dev@gmail.com.